The overall intuitiveness of the setup and production process has completely changed how we approach webinars. It’s eliminated the stress of the unknown on event day.
Bandwidth is a leading communications technology company that runs a stellar webinar program as part of its thought leadership strategy. The company leverages webinars not only to educate its audience about services and benefits but also to stay ahead of industry trends and foster customer trust. For Bandwidth, webinars are a critical tool for business growth, customer engagement, and positioning itself as an industry authority.
Before adopting Zuddl, Bandwidth faced hurdles that limited the impact of its webinar program:
Bandwidth needed a more intuitive, scalable, and engaging solution to elevate their webinar experience.
Switching to Zuddl transformed Bandwidth’s webinar program by introducing powerful features that made setup, engagement, and scale seamless.
The showflow feature made it easy to plan and execute webinars without chaos. Creating scenes and placeholders simplified production, reduced stress, and cut prep cycles from 6–8 weeks to just 3 weeks.
“The overall intuitiveness of the setup and production process has completely changed how we approach webinars. It’s eliminated the stress of the unknown on event day.”
— Mike Delaney, Director, Brand Experience, Bandwidth Inc
Zuddl’s intuitive UI and self-service controls for video, audio, and backgrounds made it easier for speakers and teams to manage their own settings. Internal adoption grew, with Product, Sales, Investment, and Legal teams all leveraging webinars for customer outreach.
“Our teams are more self-sufficient now. They can manage their own video settings, engage with the audience, and respond confidently without extra support.”
From chat, polls, and Q&A to event and session-level surveys, Zuddl packed multiple ways for audiences to participate actively. Add to that speed networking, event gamification with leaderboards, and breakout rooms, and Bandwidth was able to keep attendees engaged across every touchpoint—well beyond just the Q&A at the end.
One clear example was the “Navigating the 2025 STIR/SHAKEN Updates” webinar. The topic was timely and critical for customers, but timelines were tight. With Zuddl, Bandwidth cut prep time in half, launching in just 3 weeks instead of 6–8. The result: strong registrations, higher-than-average engagement, and glowing feedback from both customers and speakers.
Behind this success was Zuddl’s responsive partnership and enablement. From onboarding to live events, support was always available. Bandwidth tested at least one new feature every quarter—encouraged by Zuddl’s proactive training and update communications—which further strengthened their program.
“Zuddl has enhanced our webinar program with its user-friendly interface, outstanding support, and adaptability, effectively scaling to meet our evolving needs.”
— Mike Delaney, Director, Brand Experience, Bandwidth Inc
With Zuddl as a trusted partner, Bandwidth plans to continue expanding its webinar portfolio, scaling impact across departments, and ensuring customers receive timely, engaging, and high-value content.
The overall intuitiveness of the setup and production process has completely changed how we approach webinars. It’s eliminated the stress of the unknown on event day.
Bandwidth is a leading communications technology company that runs a stellar webinar program as part of its thought leadership strategy. The company leverages webinars not only to educate its audience about services and benefits but also to stay ahead of industry trends and foster customer trust. For Bandwidth, webinars are a critical tool for business growth, customer engagement, and positioning itself as an industry authority.
Before adopting Zuddl, Bandwidth faced hurdles that limited the impact of its webinar program:
Bandwidth needed a more intuitive, scalable, and engaging solution to elevate their webinar experience.
Switching to Zuddl transformed Bandwidth’s webinar program by introducing powerful features that made setup, engagement, and scale seamless.
The showflow feature made it easy to plan and execute webinars without chaos. Creating scenes and placeholders simplified production, reduced stress, and cut prep cycles from 6–8 weeks to just 3 weeks.
“The overall intuitiveness of the setup and production process has completely changed how we approach webinars. It’s eliminated the stress of the unknown on event day.”
— Mike Delaney, Director, Brand Experience, Bandwidth Inc
Zuddl’s intuitive UI and self-service controls for video, audio, and backgrounds made it easier for speakers and teams to manage their own settings. Internal adoption grew, with Product, Sales, Investment, and Legal teams all leveraging webinars for customer outreach.
“Our teams are more self-sufficient now. They can manage their own video settings, engage with the audience, and respond confidently without extra support.”
From chat, polls, and Q&A to event and session-level surveys, Zuddl packed multiple ways for audiences to participate actively. Add to that speed networking, event gamification with leaderboards, and breakout rooms, and Bandwidth was able to keep attendees engaged across every touchpoint—well beyond just the Q&A at the end.
One clear example was the “Navigating the 2025 STIR/SHAKEN Updates” webinar. The topic was timely and critical for customers, but timelines were tight. With Zuddl, Bandwidth cut prep time in half, launching in just 3 weeks instead of 6–8. The result: strong registrations, higher-than-average engagement, and glowing feedback from both customers and speakers.
Behind this success was Zuddl’s responsive partnership and enablement. From onboarding to live events, support was always available. Bandwidth tested at least one new feature every quarter—encouraged by Zuddl’s proactive training and update communications—which further strengthened their program.
“Zuddl has enhanced our webinar program with its user-friendly interface, outstanding support, and adaptability, effectively scaling to meet our evolving needs.”
— Mike Delaney, Director, Brand Experience, Bandwidth Inc
With Zuddl as a trusted partner, Bandwidth plans to continue expanding its webinar portfolio, scaling impact across departments, and ensuring customers receive timely, engaging, and high-value content.
Communications Technology
Showflow
Engagement Tools
Analytics
