LAST UPDATED ON February 2021
Joyn Zuddl. (“Zuddl”, “Company”, "We", "Us", or "Our"), owns and operates the website https://www.zuddl.com/ (hereinafter collectively referred to as “the Platform”) is committed to protecting Your privacy and the Personal Data (defined hereinafter) that You share while using the Platform.
Zuddl is a virtual event hosting technology platform which enables Hosts to organize Events and connects them with Participants for providing them Services through the Platform.
We are not in the business of selling Personal Data collected by Us from You. We use Your Personal Data to provide Services to You, service Your requests, process payments for the Services, communicate with You regarding the Services, to promote Our Platform and Services to You, generally maintain Your Account with Us, and enhance and customize Your overall experience on the Platform.
We collect Personal Data about You by different methods including through:
This comprises of the Personal Data You provide directly to Us including while creating an Account with Us, subscribing to Our Services, attending in an Event, by providing Payment Details, or while providing feedback or by contacting Us; and
Certain Personal Data about You is automatically collected by Our systems, in connection with Your use of Our Services and/or visit to Our Platform through cookies, third-party tools, server logs and other similar technologies.
We collect the following categories of data about You:
This includes Your image (profile picture) and complete name, email address, complete address, pin code, city, country, mobile/telephone numbers, username or similar identifier, title or designation and name of the organization, if applicable.
This includes Payment Details and other information regarding payments You make available to Us and other details of products and Services You have accessed or used through the Platform. We do not store card details on Our servers. Credit and debit card payments are processed by Third Party Service Providers engaged by Us, including payment aggregators or gateways on their secure payment server and all card details are fully encrypted and stored by them.
This includes Your internet protocol (IP) address, third party tools, browser type and version, software and hardware attributes and information, time zone setting and location, browser plug-in types and versions, internet service provider, cookie information, type of camera, microphone or speakers, device information, operating system and website, browser actions and patterns and other technology on the devices You use to access the Platform and/ or the Services.
This includes Your username and password (stored in encrypted format), Events attended by You (including duration, participation/engagement, join and leave time), Your interests, preferences (including communication preferences) and how You use the Platform and Services, Your correspondences, emails, testimonials, networking tables, postings, reviews, chat rooms, feedback and survey responses.
Our primary purpose in collecting Personal Data is to provide You with a secure, smooth, efficient, and customised experience on the Platform. In general, We process Your Personal Data and non-Personal Data to create, develop, operate, deliver, and improve the Platform and the Services. We shall use this information in the following ways:
We will not collect additional categories of Personal Data or use the Personal Data collected by Us for materially different, unrelated, or incompatible purposes without seeking Your express consent.
Further, We may send You promotional email or emails regarding Your use of the Services. However, we will provide You the ability to opt-out of receiving such promotional emails from Us. If You do not wish to receive communications from Us, please indicate Your preference by emailing us at firstname.lastname@example.org. You will not be able to opt-out of receiving administrative messages, customer service responses or other transactional communications. Also, We may receive a confirmation when You open an email from Us, which helps Us improve Our Services.
Zuddl may disclose Your Personal Data to third party vendors and service providers including payment aggregators, processors or gateways (“Third Party Service Providers”), to facilitate the provision of Services (or any part thereof) through the Platform and to provide services, such as auditing, data analysis, and assistance with delivery of relevant marketing messages and advertisements and to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to Our Services. Zuddl contractually mandates these Third Party Service Providers to keep such Personal Data confidential and use it only for the purposes for which Zuddl discloses it to them.
Zuddl may share or disclose Participant’s complete name, email address and other information that may be required by the Host, whose Event the Participant wishes to attend. If You are a Participant, You expressly consent to the disclosure of Your aforementioned Personal Data by Zuddl to the relevant Host whose Event You wish to attend.
Please note that any Event Content or Personal Data that You share or upload during any Event, either as a Participant or as a Host, accessing any of the interactive features on the Platform, including turning on Your video camera or audio feature on the Platform or a message or a chat sent by You or content shared by You, can be viewed by other Users participating in that Event.
We may share aggregated anonymized (and de-identified) information about You with third parties either through the Platform or otherwise, at Our discretion. We may also provide Platform level recommendations on matters relating to Services and Hosts, which may be conducted by Zuddl or any Third Party Service Provider engaged by Zuddl on its behalf, for this purpose.
Zuddl takes reasonable steps to help protect Your rights of privacy and Your Personal Data in an effort to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction of such information, in compliance with applicable laws. The technical and organizational measures adopted by Us to protect Your Personal Data have been determined after taking into account state of the art technology, the cost of implementation and the nature, scope, context and purposes of processing as well as the risks of varying likelihood and severity for rights and freedoms of natural persons posed by the processing, both at the time of the determination of the means for processing and at the time of the processing itself. We have implemented measures that ensure that only Personal Data which is necessary for each specific purpose of processing is processed.
When Payment Details and other payment card account information is being transmitted on or through the Platform, it will be protected by encryption technology. You expressly consent to the collection and sharing of Your information including Personal Data with Third Party Service Providers to process payments and manage payment card information. Zuddl does not itself store Your payment or payment card information and does not have direct control over or responsibility for Your payment or payment card information. Zuddl takes reasonable measures to protect the transmission of Your payment or payment card information and/or Personal Data to ensure that they are secure. However, Zuddl assumes no liability or responsibility for disclosure of Your information including Personal Data due to errors in transmission, unauthorized third party access, or other causes beyond its reasonable control. You play an important role in keeping Your Personal Data secure. You shall not share Your user name, password, or other security information for Your Account with anyone.
Your acknowledgement: All information disclosed by You shall be deemed to be disclosed willingly and without any coercion. No liability pertaining to the authenticity/ genuineness/ misrepresentation/ fraud/ negligence, etc. of the information disclosed by You shall lie on Zuddl, nor will Zuddl in any way be responsible to verify any information obtained from You.
You shall ensure and confirm that the Account information provided by You is complete, accurate and up to date. If You provide any data that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or if Zuddl has reasonable grounds to suspect that such data is untrue, inaccurate, not current or incomplete, Zuddl has the right to suspend or terminate Your Account and refuse any and all current or future use of the Platform (or any portion thereof) at its discretion and/ or the Services, in addition to any right that Zuddl may have against You at law or in equity, for any misrepresentation of information provided by You.
You may provide Your feedback, reviews, testimonials, etc. on the Platform on Your use of the Services provided by the Company (“Posts”). Any content or Personal Data (for instance, Your name, designation, name of the organization) and Posts that You share or upload on the publicly viewable portion of the Platform (for instance, on discussion boards, networking tables, in messages and chat areas, etc.) will be publicly available, and can be viewed by other Users and/ or other visitors on the Platform. Your Posts shall have to comply with the conditions relating to Posts and feedback as mentioned in the Terms and will also be governed by the terms and conditions provided therein. The Company retains an unconditional right to remove and delete any Post or such part of the Post that, in the opinion of the Company, does not comply with the conditions in the Terms. The Company reserves the right to use, reproduce and share Your Posts for any purpose and in any manner as may be determined by Zuddl in its sole discretion. If You delete Your Posts from the Platform, copies of such Posts may remain viewable in archived pages, or such Posts may have been copied or stored by other Users.
In case You are a Participant and/or a Host, You agree that You are solely responsible for Event Content displayed or uploaded by You in using the Services and for complying with all applicable laws pertaining to such Event Content, including, but not limited to, laws requiring You to obtain consent or permission of any third party to use any such content or portion thereof and to provide appropriate notices of third party rights including in respect of any name, identity, likeness or voice, submitted by You during an Event. You further represent and warrant that You have the right to upload or share such Event Content and that such use or reproduction thereof, does not violate or infringe on any rights of any third party, including intellectual property rights.
Further, the Host shall have the right to use the Event Content of the relevant Event in any manner as the Host may deem fit. In case You are a Participant, You hereby grant the Host of the relevant Event, the right to record, use, reproduce, download, distribute, adapt, publish, display (including recording thereof), globally, any content submitted, displayed, posted or communicated by You while participating in that Event, forming part of the Event Content, in any manner and form as may be determined by the Host. If You do not wish to provide such right to the Host, You may refrain from using the Platform and/or any Services provided therein.
Further, in case You are a Host, You hereby provide Your consent and authorise Zuddl to record all Events hosted by You, for and on Your behalf. If You do not wish any Event to be recorded, We request You to immediately communicate such request to Zuddl at email@example.com. Accordingly, Zuddl will disable the recording feature of the relevant Event requested by You. The Host of an Event may, at any time, also instruct Zuddl to delete copies of any previously recorded Event hosted by such Host. Upon receipt of such instruction from a Host, Zuddl shall promptly delete all recordings of the relevant Event in its possession.
You may also set Your browser to block all cookies, including cookies associated with Our Services, or to indicate when a cookie is being set by Us. However, it is important to remember that many of Our Services may not function properly if Your cookies are disabled.
The information that You provide to Us would be stored until You have an Account with Us or until such time as We are required to provide Services to You or till it is necessary in relation to the purposes for which such data was collected or to store the information to resolve disputes, enforce Our agreements, and as required under applicable law. We may further retain information in an anonymous or aggregated form where that data would not identify You personally.
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